Accessibility
Accessibility
Accessibility statement
We appreciate your interest in the accessibility of our website.
We want everyone to be able to use our online shop without restrictions. That's why we are strongly committed to digital accessibility and are continuously working to make our offerings accessible to all. Accessibility is a key component for us in actively promoting inclusion and creating a shopping experience that is truly for everyone.
Therefore, we strive to make our online presence accessible in accordance with the national implementing laws of Directive (EU) 2019/882 .
This accessibility statement applies to: kreutzers.eu
1. General description of the service
We provide our online shop via our website. This is an electronic service within the meaning of Directive (EU) 2019/882 and its national implementing legislation.
In our online shop you can:
- Buy goods.
2. Descriptions and explanations necessary for understanding how the service will be performed.
You can add our products to your shopping cart without obligation via the product pages. You can correct your entries at any time before submitting your binding order. To do this, use the correction tools provided and explained in the ordering process. The payment methods specified in the ordering process are available for payment.
3. Description of how accessibility requirements are met
Support measures
Our website provides the following support measures:
Strong contrasts, clear design of headings, alternative texts, subtitles, and shop elements operable via keyboard and assistive technologies.
4. Contact details - Report barrier
Have you noticed any accessibility issues? If so, please feel free to contact us.
Here's how you can reach us: by post, by email
Kreutzers Steakkultur GmbH
Bismarckstrasse 144
66121 Saarbrücken
Germany
Email: info@kreutzers.eu
5. Competent market surveillance authority
The following market surveillance authority is responsible for us:
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services - Public Law Institution (MLBF AöR)
Carl-Miller-Str. 6
39112 Magdeburg
Telephone: + 49 (0) 391 567 6970
Email: kontakt(at)mlbf-barrierefrei.de
6. Conciliation body and procedure
The Federal Government Commissioner for Matters Relating to Persons with Disabilities has a conciliation body. The conciliation body's task is to resolve conflicts between people with disabilities and private economic actors within the federal government.
You can contact the conciliation board if you are not satisfied with the responses from the contact options mentioned above. The goal is not to find winners or losers. Rather, it is to find a solution to a problem together and out of court with the help of the conciliation board. The conciliation procedure is free of charge. You do not need legal representation. All information about the conciliation procedure can be found on the conciliation board's website (accessible at https://www.schlichtungsstelle-bgg.de/Webs/SchliBGG/DE/AS/schlichtungsantrag/wie-stelle-ich-einen-antrag/wie-stelle-ich-einen-antrag-node.html). There you can read about how a conciliation procedure works and how to submit an application for conciliation. You can also submit the application in "Easy Language" or in "German Sign Language" (available at https://www.schlichtungsstelle-bgg.de/Webs/SchliBGG/DE/AS/schlichtungsantrag/wie-stelle-ich-einen-antrag/wie-stelle-ich-einen-antrag-node.html).
You can reach the arbitration board at the following address:
Conciliation body under the Disability Equality Act at the Federal Government Commissioner for Matters Relating to Persons with Disabilities
Mauerstraße 53
10117 Berlin
Telephone: +49 (0)30 18 527 2805
Email: info(at)schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de
